Project Description

Support for Small Business owners – business health portal

Many small business owners directly or indirectly impacted by the bushfires will be eager to get back on their feet, so keeping on top of the business basics and maintaining mental wellbeing is paramount.

A dedicated support line has been launched to support those who are struggling following the bushfire disaster. Those who need to talk through their experience can now call a dedicated bushfire recovery support line on 13 HELP or 13 43 57 at any time of day.

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) My Business Health portal provides links and resources to help support small business owners experiencing mental health issues as a result of day-to-day concerns about their business.

Recharge & Reach Out.

How to support your workers after a traumatic event

Traumatic events such as natural disasters can disrupt lives both physically and psychologically, creating intense emotional distress for those affected. 

Employers play a vital role in assisting and supporting their employees in the aftermath and in the days, weeks and months following a traumatic event. 

It is important to be aware that everyone will respond differently and individuals may need different levels and types of support. 

The following resources are available to assist you and your workers: 


In a mental health crisis, call:  

  • Lifeline 13 11 14  
  • MensLine Australia 1300 78 99 78  
  • Suicide Call Back Service 1300 659 467  
  • Kids Helpline 1800 55 1800 
  • Carers Australia 1800 242 636 

Assistance for mental health problems under Medicare 

You may be eligible for a Medicare rebate with a psychologist, social worker or occupational therapist in mental health if you have been referred by a GP, psychiatrist or paediatrician. 

In the wake of a disaster, some governments or local agencies may also bring trained mental health professionals into affected communities to offer low or no cost counselling. 

Looking after yourself after a disaster – Handbook 

This booklet produced by the Australian Centre for Posttraumatic Mental Health, beyondblue, Australian Centre for grief and bereavement and the Australian Red Cross provides information on common reactions to an extraordinary event, dealing with the emotional impact of a disaster, things to remember. 


Beyondblue website 

Communities and individuals affected by bushfire can experience a range of thoughts, feelings and behaviours that can be intense, confusing and frightening.   

Find out more information at: 


Red Cross website 

Dealing with an emergency can be stressful and exhausting. Recovering from a disaster is a complex process that may take months, even years to overcome. 

Red Cross is committed to supporting people on their disaster journey.  

Further resources can be found here: